The new end-to-end solution for F&I products for Credit Unions is based on the three stages of the consumer-vehicle journey:
1. Education prior to purchase, optimized for consumers with the right messaging and placement directly on the Credit Union’s website.
2. A digital shopping experience during in-store purchase or off-site deliveries.
3. AI-driven ownership lifecycle campaigns that deliver product options to consumers that were not purchased at the dealership.
“Consumers enter the dealership with questions and knowledge about the products they sell. This makes my job a lot easier because the customer actually wants to talk about protection products! If they don’t want to purchase the product today, they can think about it and purchase at a later date. No pressure and no additional work for me.” said Sellie Adwallah, Finance Manager, Elite Credit Union.
“With the majority of vehicle research happening online prior to reaching the dealership, it is a natural progression to add F&I education and information to our dealer-to-consumer sales technology. The ‘DIRECT’ software platform brings this to the table as a seamless extension to our platform,” explained Joe Pesce, CEO, TecAssured.
“We know Credit Unions, and we also know what today’s automotive shoppers are looking for. Today’s vehicle shoppers want transparency and the flexibility to purchase products anywhere, anytime. We give Credit Unions this power, and its automated. Layered on top of the TecAssured platform, a Credit Union will really see significant increases in product sales.” noted Sally Solomon, V.P. Sales, IMA Direct.
TecAssured offers over 250 industry connections with more being added monthly(list below is loaded in random order):
With TecAssured’s new SmartLink API, Capitol Credit Union is now offering their members Vehicle Service Contracts and ancillary products during the vehicle finance process – right from within their MeridianLink loan origination software! Our eContracting solution seamlessly connects with MeridianLink, and enables Credit Unions to sell aftermarket products (from any provider) using an integrated menu. Members drive away with quality protection for their vehicle at a great price from a trusted source. It’s a win-win and we’re proud to be a part of that process.Would you like to offer your members after-market products through your MeridianLink platform? Contact us today at 614-881-1042 to get started! SEE Complete Live Demo Sites: BRIDGE Credit Union Demo Link
TecAssured LLC is SO excited and proud to be recognized as one of the Fastest growing companies in Central Ohio by Columbus Business First! We're looking forward to the Awards Celebration later this week when they'll reveal the official rankings! Joseph Pesce - you've done a hell-of-a-job driving this company and empowering our growth and success – you rock!!
The 2023 Fast 50: Here are the Columbus region's fastest-growing companies, including 15 new entries - Columbus Business First
bizjournals.com
The burden of managing a manual warranty system became overwhelming for Michael Bernardo, Director of Marketing at Steingold Volvo. At the peak, he was dealing with up to 70 voice messages a day, each requiring a manual response and quote over the phone. This process was time-consuming, difficult to organize, and demanded a lot of mental labor from the Steingold team.
Michael had been on a years-long quest to find or create a system that could seamlessly manage his warranty process and alleviate this heavy burden. When he reached out to Product Exchange Network, they promptly redirected him, saying "I’m gonna stop you right there. You need to call TecAssured!"
After connecting with Joe, CEO at TecAssured, Michael was set up with TecAssured Direct and Merge. The onboarding process was smooth and efficient, marking the beginning of a significant transformation for Steingold Volvo. According to Michael, the impact was immediate and profound. "We have, without a doubt, doubled our business. And not only has it doubled our business, it’s freed up our personnel."
Today, Michael enjoys the freedom to focus on essential aspects of his business, free from the stress of managing dozens of calls each day. TecAssured has revolutionized Steingold Volvo's warranty system, ensuring everything is taken care of efficiently. Now, when someone calls for warranty information, Michael simply directs them to his portal at factoryproject.com. Customers can access pricing and any other necessary information on their own, receiving immediate answers to their inquiries.
By implementing TecAssured Direct and Merge, Steingold Volvo has not only streamlined its processes but also empowered significant business growth. Michael's experience highlights the transformative power of TecAssured solutions in enhancing operational efficiency and driving the success of our clients.
Discover More Success Stories
Stay tuned for more inspiring stories of how businesses are leveraging TecAssured ADMIN, DIRECT, and MERGE software systems to expand their sales, streamline operations, and uncover unique solutions tailored to their needs.
Share Your Success
How have you used TecAssured to drive success in your organization? Share your story in the comments and be highlighted in our series!
TecAssured is a leader in innovative technology solutions for the full lifecycle management of service contracts, warranties and other aftermarket products. Our powerful rating engine, streamlined administration software, online sales portals, and direct-to-consumer eContracting websites, provide customizable and out-of-the-box solutions that empower success.
Sales direct: 614-881-1042
